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Shipping Times

We are working with DPD for shipping for UK adresses. For most of the products, your processed within 1-3 days. Our order cut-off time is 4pm. Any orders you make after this time will be processed starting from next day. It usually takes 1-7 days for the transit time.

All delivery times are approximate and can be delayed due to circumstances outside of our control, such as poor weather conditions and seasonal surges, so please allow 1-7 days from despatch for your order to arrive. Please allow extra time for deliveries to Scottish Highlands and Islands.

DPD will notify you by email / text message the day before and on the day of delivery with a 1 hour time slot. Please remember that deliveries may need to be signed for. It is your responsibility to ensure you are home at the time of delivery or able to collect the order if the courier was unable to find you at home. DPD’s delivery service offers additional options including the ability to change the date for your delivery or to leave in a safe place / with a neighbour.

If you are not at home and delivery was not possible, we reserve the right to apply further delivery charges should you require us to re-send your order. Please make sure you keep the delivery note enclosed with your goods.

Shipping Fees
We provide shipping free of charge for all orders.

How to Accept Your Delivery
Please always try to check your delivery upon receipt. If you are signing for goods that are damaged, please mark the delivery note as “damaged”. If you are unable to check the item at the time of delivery, please mark the delivery note as “unchecked”. Please retain the original packaging in case you need to return your purchase.

Please check our Returns and Refund Policy.
 
Revised Oct 26, 2021
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